In addition, he was the only local contractor (out of 8 that we tried) who actually indicated he could/would install the original system until running into the sprinkler flow problem. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us something more. Pelican Water’s whole house water filtration systems are stylish in their design and backed by a strong guarantee for even the most expensive parts. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. See reviews, photos, directions, phone numbers and more for Pelican Water Systems locations in Northeast San Antonio, San Antonio, TX. However, this means that if you reach capacity in the middle of the day, you may be left without soft water. Featured. I have no regrets with this purchase. However, the quality is not as good as the system my brother purchased which was a lot more expensive. Chlorine, chloramine, and other water purification byproducts are common contaminants. Top Rated. It would be great if Pelican would stop giving me the run around and stand behind their product by providing a system or solution that actually works as advertised or refund my money. As soon as I bypass the system the carbon stops shortly thereafter. Complaints & Reviews. Think twice and do your homework. The product is fine, but the customer service is awful. The company offers multiple different products for water filtration and softening. Salt-Free . However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. So I sent the system back and now it looks like I'm not getting a refund. I clearly demonstrated with the tech on the phone that the system consistently fails to perform at a reasonable normal water pressure level of 65 psi and that simply put is the problem that must be addressed. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The water is crystal clear, soft, and the taste is outstanding with no residue left on shower stalls or clothes. Fortunately there is a 90 day money back. … I haven't noticed a change in the amount of soap we use and it's almost been a year. Most Reviewed ... Pelican Water Systems is a salt free water treatment system company that was founded in 2007. ... Best 5 Whole House Water Softener Systems In 2021 Reviews… Check out quick reviews below of the top five water softeners, then scroll deeper for buying info and full reviews of these models plus other high-ranking options. We have listed this water softener in our reviews on pelican water softeners for its special character. Even though our equipment hadn't even been taken out of the boxes, Pelican wouldn't offer a refund. We were moving to Texas and the home we bought had a well with VERY hard water and sulfur odor issues. Disabling it will result in some disabled or missing features. Hello Pelican Water it has been a year and a half since we installed our salt free water softener and we were changing our pre-filter the other day and thought we should let you know how it has been working for us. More Pelican Water Systems Complaints & Reviews. They also offer some tips on dealing with hard water in your shower etc. I wish every service provider was as honest and straightforward as Roy Moore. There is NO discernsble difference in clarity or softness. You cannot rely on their salesman to sell you anything you can use. Most Reviewed ... Pelican Water Systems is a salt free water treatment system … My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. 2 fresh, new tanks never used and Pelican will not even exchange them. If you face this problem then we recommend you to buy a pelican nitrate filter system. I plan to have my plumber back in a week or two to retest our water and I will add to this review at that time. I had to shut all the water off in the house and hire another (competent) plumber to come and just take the Pelican completely out and put it where it belongs.. in the trash. Hard Water + High Acidity Water is a Complex Problem, Reviewed in the United States on October 29, 2008. Previously we had to change our water heater elements every year due to all the build up on them but since installing the salt free softener, they continue to work without issue. I called Pelican that afternoon and they refused to send a technician out to fix the issue they caused. Reply. We offer systems … This water softener is great. Do yourself a favor and steer clear of Pelican!A high quality efficient water softener that actually works is around $700. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. Last Updated on: January 8th, 2021 – Best Water Softener Reviews 2020: If you have come looking for the best water softener system or water softener reviews, then congratulations – you have landed on the right website. 0 Votes. I have had a liver transplant and am always aware of food and water safety being a retired RN. 1.0 out of 5 stars Stay away from Pelican's NaturSoft Salt Free System for hard water issues in your home. Pelican Water System Reviews Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. It's even on the shower glass and floor. Don't be fooled into thinking that this is a water softener like they call it on their site ([...]). Reviewed in the United States on June 25, 2010. Responses. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water in your home. All of the filtration media is American sourced which includes KDF media and the highest grade coconut shell carbon. Resolved Pelican Water Filters aka Pelican Water Technologies — Pelican Water Filters I hate the pelican water filtration system, along with their whole house filters. While most water softeners use electricity, and salt, this premium system is salt and electric free. The service manager told me to call a plumber. I live in an area with ~200k population, and the nearest "Preferred Plumber" they could find to do an install was an hour and a half away. Reviews on Pelican Water Softener in San Diego, CA - Quick Water Heater & Filtration Company (513 reviews), X-Spurt Plumbing (18 reviews), LifeSource Water Systems (36 reviews), ProMax Tankless … We replaced that housing and a few days later it literally exploded off the unit, damaging the unit below it. Discuss the issues you have had with Pelican Water Systems and work with their customer service team to find a resolution. In my opinion, Pelican is absolutely the best water system that can be installed. Top subscription boxes – right to your door. It was clearly implied (by Pelican Customer Service management) that I could look for an unlicensed plumber to do the work "because it's so easy to install, there's just 6 valves to connect". Use this comments board to leave complaints and reviews about Pelican Water Systems. I don’t know what this thing does, but it doesn’t soften water. I wish I had it in my current house. A company representative called me and said that I should be wiping my faucet dry every time I use it. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so … I installed it in my previous house. Rude, unhelpful, unprofessional. This happened on Sunday so there was nothing we could do. Love the taste of the water. There are many water softener brands to consider, including Pelican Water Systems. No bacteria - very clean water, but very hard water. There's a problem loading this menu right now. A typical 3,000-square-foot, three-bathroom house is well served with about 7 gallons per minute (GPM) (showers flow at 2.5 GPM). The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us … The parts supplied all fit well and installation was easy. I used it for 2.5 years and continued to suffer from scaling problems and suffered multiple appliance breakdowns, like: instants scaling; water heater inefficiencies; electronic thermostatic valves breaking down; toilet washlets and water fixtures in every bathroom & kitchen suffering severe hard water buildup (I have OCD and clean every day plus have a cleaning lady come every two weeks for the past 2.5 years....no value in Pelican salt-free system), Don’t waste your money if you have hard water, Reviewed in the United States on March 30, 2019. We ended up spending $2600+ on a system and another $1500 for installation by their recommended installer. Pelican Water Systems Reviews 1.00 Rating 1 Reviews 0 % of reviewers recommend Pelican Water Systems Company Reviews Visit Website Phone: 877-842-1635 Write Your review Tell us how Pelican Water Systems made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. I purchased the salt free system a year ago. In fact, the pelican company is nothing but … There is NO discernsble difference in clarity or softness. He also inspected one of the toilets for staining, etc. I emailed the company and they sent out a replacement blue plastic housing on Monday. It is doing something but I still have calcium deposits on my dishes. We were told this company has tons of turn over and we can understand why. Pelican Water’s performance guarantee even offers a five year window to call their dedicated customer service team if any issues arise with your filter system and they will provide product-specific guidance to solve the problem for you. Water Purification Equipment in Deland, FL. The pressure is not the issue, so as I stressed earlier Pelican needs to bring forward a real solution to the problem and stop with the wild middle of the night water pressure spiking conspiracy theories. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. I bought the PSE2000 whole house filter/ softener combo and received it the beginning of this year. The representatives of Pelican are all professional. Hopefully this will take care of the problem. Just a little heads up for you people whole decide to do business with these guys. madmarvin. However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. This was after he refused to send a service person out.2) For a different issue with the product, they sent out a technician who changed our water filter. Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. Simple installation. I’m still stuck with a bill for $100 to ship the thing to them. White spots on all the faucets, glass shower doors, dishes and inside appliances. I am very pleased about this eco certified product. The water is no more scale in my ktichen sinks and my dishwasher and everywhere that shown the scale sign areas. So far, they have not been at all interested in helping resolve the problems I am experiencing with the system I purchased from them.Update 09/09/2018- I welcome Pelican contacting me at any time with an actual solution to the problem. See all details for Pelican Salt-Free Water Softener Alternative & Conditioner (1-3... © 1996-2020, Amazon.com, Inc. or its affiliates. I don't know about you but who wipes the faucet every time they use it. Again, I highly suggest you stay away from Pelican if you care about customer service, professionalism, being treated with politeness and respect, or if you value your time and energy. Reviewed in the United States on October 1, 2016. Still stuck with salt bags but at least it works as advertised. I'll give you 3 examples: 1) The water was bothering … I will likely never buy from Pelican again. The reviews on pelican water softeners will cover maximum information about 5 salt and 5 salt-free water softeners. We have had no … I just installed the 1-3 bathroom Pelican NS3 salt free water softner last week. Carbon from the filter is now consistently flowing into my water pipes unless I bypass the system. Find 12 listings related to Pelican Water Systems in Northeast San Antonio on YP.com. We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. Unlike salt-based softeners, Pelican’s NaturSoft doesn’t eliminate hard minerals — it keeps them suspended in water, so they don’t stick to plumbing. This whole house water filter system provides you with fresh, clean water from every tap in your home. Doesn't work. Table of Contents. For neutralization of … We here at Water Softener Guide, review the best water softener systems … Water Purification Equipment in Deland, FL. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? Vinegar would be a lot cheaper. He didn't try to sell me anything that I don't need. On Pelican’s website, the softener has a 4.7 star rating out of 5, with customers praising the system for the noticeable difference it makes to water quality. IT"S A DE-SCALER for pipes. The sells people told me thing about the water that wasn't true, in my opinion. We had the filtration system with the salt free water softener in our our home we just sold and I've already purchased the same system for the home we just purchased. We got a lot of particles out of the water at first, just like the instructions claimed and then it seemed to work perfectly. We had to call a plumber to disconnect the unit and re-do the piping. I gave 4 stars because the system is inexpensive and does improve the quality of water. Or it could be that this product is not working correctly. Now it is September 2016 and the blue plastic filter housing on my parents Pelican unit has developed a large crack also. 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