I bought a Generac generator and Generac automatic transfer switch. Apparently we could not get out of the contract and the generator had already been ordered. Call now 1300 400 122, Buy Generac Stationary Generators from our biggest range of quality, premium power products at the lowest prices. Generac doesn't honor their warranties… I bought an RV generator from Generac and had constant problems with it backfiring. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. It also has minimal harmonic distortion which makes it a trustworthy and safe power source for sensitive … Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. close. Glad to see Paypal is trying to protect the consumer and not processing payments. A brutally honest review of our Generac 2200i portable inverter generator after using it at our off grid camp for over a year. We ended up having to pay $260 for shipping the generator back. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. They did not leave until the Generator had been tested and set up for weekly runs. I would recommend them in a heartbeat! He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. Share. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". Generac generators are made in the U.S. and therefore a foreign company will not likely have them. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. Graphics Cards . They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. The Generac price to a dealer, such as Lowe's, is higher than what this company advertises them for. After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. The transfer switch was shipped directly from the Generac Factory. They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. All Categories. After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. Or find by: Price. Ease of Use. No way possible to buy them under $4500.00 for a 22kw Useful. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. Smartphones. This generator features the latest in inverter technology and can power a wide range of appliances at your campsite. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. 3.3. gen erac.com. Of course Generac refused to do any thing about it. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. Reliability. Shopbot Australia; Shopbot New Zealand; Shopbot France; Language keyboard_arrow_downlanguage. The mess was cleaned, and the premises were left neat and clean. Are you someone on a budget? © 2021 Trustpilot A/S. JUST PLAIN DID WHAT HE SAID HE WOULD DO. or Best Offer. Read 28 customer reviews of the Generac Standby Generator & compare with other Stand-By Generators at Review Centre. Several GFI's were installed near the Sumps to bring this up to code. It means that we engineer and build them here in America. I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. And finally, deciding on which inverter generator most suitable for you. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. It arrived in about 4 days, but was damaged. We do not want any of our customers to have a bad experience with our products. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. THAT WAS NO PROBLEM AS OUR INSTALLER, WAVERLY ELECTRIC WAS ABLE TO GO AHEAD AND RUN OUR NEW 16 KW GENERAC . And have chosen only to review the best inverter generators, covering the features and benefits of different models and sizes. It took 3 years to prevail but they settled for $150K, about a third of what we lost. Thank you for bringing this matter to our attention. AU $149.42. ALL INCLUDED IN THE QUOTED PRICE. I bought an RV generator from Generac and had constant problems with it backfiring. JUST PLAIN DID WHAT HE SAID HE WOULD DO. The Generac GP2200i has an 80cc, gas-powered, four stroke engine with a 1.2-gallon fuel tank. Laptops. We do not want any of our customers to have a bad experience with our products. THAT WAS NO PROBLEM AS OUR INSTALLER, WAVERLY ELECTRIC WAS ABLE TO GO AHEAD AND RUN OUR NEW 16 KW GENERAC . They refused to even discuss it with me so I had to rely on the seller to intervene. Original review: Nov. 17, 2020. All rights reserved. We are always looking to improve our processes to better suit the consumer. The crew and Lee were a great team! The 4 best Gentrax Generators in 2021 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. It burned my shop to the ground. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue.