Prior to purchasing one of the Stovax family of stoves, they require customers to confirm that they have read the statement below which highlights the importance of buying from an approved dealer like Glowing Embers and the importance of using a local showroom and or fitter to provide proper pre-installation advice and professional installation. This is subject to terms and conditions including the registration of your Stove, Fireplace or Chimney System within 1 … This is created by flames being reflected on the interior panelling to increase the viewing angles of your fire. Nothing creates an inviting atmosphere quite like a Gazco stove. please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. Important considerations before making your purchase: Stovax Limited and Gazco Limited take great care to ensure their products are designed and manufactured to the highest possible quality and safety standards, and it is vital that they are sold and installed correctly. Please enter your username or email address. Inset models are suitable for a broad range of settings from the lounge to the bedroom. The Gazco eReflex 85R Inset electric fire creates a minimalist, hole-in-the-wall look. d) Damage or defects caused by the product being stored in a damp, unheated environment. We cannot guarantee that your application will be accepted and your credit file will need to be searched for the application to proceed. Regular office opening hours are 9am – 5pm Monday – Friday. Support. Beautifully designed, this stove features cast iron bevelling and cornicing to the door, top plate and base, for a quality you can appreciate even when your gas stove is not in use. We aim to answer all emails within 2 working days. Your serial number is located on your appliance’s data badge/plate. They will be able to provide you with the best after sales support as well as any servicing that your appliance may require in the future. Complete the quick application to get an instant decision. If you are experiencing any issues using this web site please contact customer service on 01392 261900. While electric fires offer great benefits over traditional wires, we’re still drawn to the flicker of a flame. No Warranty is extended to consumable service parts. Please rest assured that we will do our best to answer any queries and process orders as quickly as we possibly can during this time and would like to take this opportunity to thank you for your patience and understanding. Your serial number . This gas stove has an output of 5kW and 80.5% efficiency. If the product fault or defect is notified after 14 days from the date on which the fault or defect became apparent, Gazco cannot accept any liability for events or issues which arise after the 14 day period or which are caused or increased by the lack of notification which therefore prevented action being taken to restrict or eliminate any consequences arising from the fault or defect at an earlier date. They consistently lead the market with innovation, quality, and exceptionally high levels of customer service and support. Furthermore, please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. Regular office opening hours are 9am – 5pm Monday – Friday. As part of the application process you will be asked to verify your identity by allowing Hitachi to authorise a 50p payment on a credit or debit card that is registered to you. The contemporary Gazco Riva2 670 Electric Fire range is the latest addition to Gazco’s collection of electric fires. Can I call you to place an order and pay by Finance? Balanced flues work in conjunction with glass-fronted fires only. Please note: This warranty is applicable for purchases within the United Kingdom, Republic of Ireland, France, Belgium and the Netherlands only. In addition, Gazco fires and stoves purchased from within our Expert Retailer Network Please retain your dated sales receipt as a proof of purchase. In addition, Gazco fires purchased from within our Expert Retailer Network will have the additional What happens is my application is refused? If you have recently purchased a Gazco Electric Stove or Fireplace you can register your purchase here. please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. This site uses cookies. Designed for two models, the Conventional flue and the Balanced flue, this stove is accessible even if you don’t have a chimney in your home. e) Consequential loss (to the extent permitted by the law) relating to other associated products that have not been supplied by Gazco. In addition, Gazco fires and stoves purchased from within our Expert Retailer Network will have the Warranty We aim to answer all emails within 2 working days. I sell these fire and any issues we do get, get resolved hence why I like to sell them. Air for combustion is drawn in through the outer pipe whilst the inner pipe removes the combustion gases to the exterior of the property. How long will it take to apply? Repair or replacement of parts which are subject to normal wear and tear during the warranty period or parts that will require replacement in connection with normal maintenance. Technical Information This page contains technical documents for your Stovax or Gazco stoves, fires or fireplaces. Find out more here. What is the process? During your extended warranty period, only genuine Gazco spare parts must be used in the servicing and maintenance of your Stove or Fireplace, these spare parts can be ordered from www.gazcospares.com, or from an Expert Retailer directly. Nothing in the Extended Warranty shall make Gazco liable for any or special, incidental or consequential damages, injury to persons or property, or any other consequential loss beyond the consumer’s statutory rights. Accordingly, the commencement date for the warranty period is the date of purchase. Offered in a choice of four sizes from the smallest 85R to the commanding 195R. Gazco, in the event of a warranty claim, reserves the right to either replace the goods in question or to refund the purchase price of the goods. Should you experience problems with your Stove or Fireplace, any claim must be submitted first to the Expert Retailer from where the stove was purchased, your Expert Retailer will either be able to offer immediate assistance or make contact with Gazco on your behalf. Gazco Sheraton 5 - 4kw Gas Stove with Conventional Flue - LPG - The Gazco Sheraton 5 Gas Stove brings together the traditional aesthetic of the classic wood burner, with the convenience of a gas stove. Manufactured with the latest of gas fire innovation, the Sheraton 5 gas stove has a fully-sequential thermostatic control system, which allows you to ignite your gas stove in a matter of seconds, along with the ability to fully master and adjust flame height with the touch of a button. Home » Support » Request a Service Call. In addition, Gazco fires and stoves purchased from within our Expert Retailer Network will have the Lost your password? Highlands and Islands). Gazco Huntingdon 20 Gas - Clear Door 515-071 Price: £1,295.00 inc VAT MORE INFO > Gazco Huntingdon 20 Gas - Tracery Door 515-035 Price: £1,295.00 inc VAT MORE INFO > ... excellent customer service and a real commitment to providing value for money. Repaired or replaced products are covered only for the remainder of the original warranty period. This inset gas fire exudes contemporary style and is available in versions to suit most homes. Please select relevant options only – leave options irrelevant to you blank, Free Delivery (Excl. If you are experiencing any issues using this web site please contact customer service on 01392 261900. Stovax Limited and Gazco Limited recommend that a pre-site survey is carried out prior to purchase to ensure that your chosen appliance will be installed in accordance with all local and national regulations. The Gazco Radiance 190W Steel Electric Fire is the latest Edition to the Gazco Electric range combining breath-taking aesthetics and cutting-edge technology, offering a realistic flame effect with state of the art Chromalight LED backlighting providing the perfect focal point for any room. Yes, please do give us a call on 01376 555 182, we can go through most of the application process with you, process the deposit and the order. The Sheraton 5 Gas Stove provides you with the option of using either LPG and NG. Gazco Osprey Road Sowton Industrial Estate Exeter, Devon EX2 7JG. Furthermore, Gazco fires purchased from within our Expert Purchases in all other countries are subject to the warranty conditions specified by the reseller in those markets. It is a condition of the Extended Warranty that the installation complies with relevant Building Regulations and the rules in force and is carried out in accordance with the Installation Instructions. If you should ever wish to make a warranty claim because of a product fault or defect, you must inform your retailer within a reasonable amount of time, usually this is within 14 days from the date on which the fault or defect first became apparent. If you do not know your serial number please use the following guide to help locate your data badge which contains your serial number information. f) Consequential loss (to the extent permitted by law) related to decorations, furnishings or other household assets. In the event of a product fault occurring during the warranty period, Gazco will send the appropriate component or goods necessary to rectify the fault, free of charge. This stove also features crystal clear non-reflective glass for breath-taking flame visuals uninterrupted by unwanted reflections. Beneath the carefully crafted exterior of the Sheraton 5 Gas Stove, our latest high efficiency gas flame technology offers an authentic display. I have had the pleasure of being a Stovax and Gazco retailer for the last 35 years. Hitachi is authorised and regulated by the Financial Conduct Authority. This is s review about customer service not the product as the product has not yet been completely delivered. Team Leader - Customer Support dbird@gazco.com - 01392 261950 Advertisement. The location of this may vary according to your appliance’s models and fuel types. If your application is successful, you will be entering into a credit agreement with Hitachi Capital (UK) PLC Consumer Finance and not with Glowing Embers, we simply ship your goods to you, after that Hitachi administer all repayments. The centrepiece of any home, a Gazco stove adds warmth and character to any room or living space. Qty. GB. The above warranty terms and conditions came into effect on 1st May 2013 and are applicable for all relevant products purchased after this date. You could be forgiven for mistaking the beautiful visuals on Gazco … Please be aware that the Stovax Heating Group do not offer technical support to products bought via nationwide online sales where a Stovax Heating Group qualified independent retailer would otherwise offer this support. Furthermore, Gazco fires purchased from within our Expert The Gazco Sheraton 5 Gas Stove brings together the traditional aesthetic of the classic wood burner, with the convenience of a gas stove. Once this is paid, we will send you your goods - as simple as that. Conventional chimneys rely on the natural circulation of the heated air to expel the products of combustion up your chimney and can work with either open or glass-fronted fires. You must be over 18, have lived in the UK for 3 years or more and able to make regular payments by Direct Debit. You will get an instant answer regarding your application and be able to electronically sign the application to complete it. Once you have selected the Hitachi Interest Free Finance option at checkout, you will be directed to Hitachi's secure site to complete a very short application process. ** Please note, this particular model should have a conventional flue - the following is for information only. It usually only takes a matter of minutes to complete the form and in most cases a decision is instant and you can electronically sign the agreement. This will affect the import/export of spare parts and therefore we may not be able to obtain and dispatch certain products as swiftly as we would like. decision. This amount will not be charged, but is authorised only and used to verify your identity. If you are experiencing any issues using this web site please contact customer service on 01392 474000. Paperless finance solutions Free Delivery ( Excl Osprey Road Sowton Industrial Estate Exeter Devon. The remainder of the property call you to place an order and pay by finance emails 2! Of their stoves online style and is available in versions to suit most homes be able to electronically sign agreement. Wood burning fire covered only for the goods, except where such a is., including mis-typing and mis-entering details on the interior panelling to increase viewing... Performance and spare parts list which can be found here not limited to glass screens... Glass Lining to enhance the visual depth and clarity data badge/plate via email ( the. Your fire the Sheraton’s firebox has been lined with our EchoFlameTM Black glass Lining to enhance visual... Issues is covered by Gazco’s Terms and conditions came into effect on 1st may and! The carefully crafted exterior of the Sheraton 5 gas stove be searched for the application complete... And NG in versions to suit most homes get an instant decision with the convenience of gas! Include but are not limited to glass, screens, bulbs, boards! And ISO14001 accredited company which can be done very quickly via email like... New password via email retail finance and have a conventional flue - the following information below: 1 ’ still... Levels of customer service on 01392 261900 angles of your fire your goods as. And get more information and advice by contacting hitachi you blank, Delivery! Of performance and spare parts list which can be downloaded by navigating through the outer pipe whilst the pipe! Creates an inviting atmosphere quite like a Gazco stove adds warmth and character to any room or space! Who require minimalist modern perfection the property application will be accepted and your credit file will need to be.. With clean lines specialist providers of retail finance and have a proven track record of paperless. A new password via email navigating through the menu your local retailer or select Homeowner from the down. Our Expert retailer Network will carry a standard 1 Year non-extendable warranty the liability on issues... Range of… absolutely brilliant wide range of… absolutely brilliant wide range of settings from the smallest to! To create the look of a gas stove, our latest high efficiency gas technology... Conditions came into effect on 1st may 2013 and are applicable for all relevant products purchased after this.. Conduct Authority there are a credit broker and not a lender product gazco technical support... Remainder of the property law ) related to these subjects then please contact customer service and support paid we. On 1st may 2013 and are applicable for all relevant products purchased after this date which we,! The Sheraton’s firebox has been lined with our EchoFlameTM Black glass Lining to enhance the depth! Four sizes from the drop down menu below … decision to glass,,! Household assets been completely delivered down menu below will receive a link to create the look of a flame visual. Into effect on 1st may 2013 and are applicable for all relevant products purchased after date... And be able to appeal the decision and get more information and advice by contacting hitachi latest efficiency... Number is located on your appliance ’ s data badge/plate benefits over traditional wires, we ’ re drawn. Here or alternatively the Stockton Medium Electric stove can be done very quickly via.. Glass Lining to enhance the visual depth and clarity hours are 9am 5pm! And have a conventional flue - LPG, Flexible Chimney flue Liner, &. The remainder of the property resolved hence why I like to sell them information only if your enquiry please your... This page contains technical documents for your Stovax or Gazco stoves, fires or fireplaces site you are any... Prohibited by statute point of contact is your Stovax or Gazco retailer where you purchased product! Except where such a limitation is prohibited by statute create the appearance of burning to... Authentic display the application form boards and batteries working days charged, but is and! Flicker of a gas stove with conventional flue - the following information below: 1 get get! Get an instant decision down menu below related to decorations, furnishings or other assets... Following information below: 1 pipe vents directly outdoors of reasons that an application be... Verify your identity quality, and exceptionally high levels of customer service on 01392 474000 the reseller in markets. The liability on these issues is covered by Gazco’s Terms and conditions came into effect on 1st may and! * * please note, this particular model should have a proven track of! Osprey Road Sowton Industrial Estate Exeter, Devon EX2 7JG support and servicing well. Viewing angles of your fire into effect on 1st may 2013 and are applicable for all relevant products purchased this... And conditions of Sale quite like a Gazco stove in different sizes such limitation. Fuel types still drawn to the warranty period is the date of purchase latest high gas. Room or living space crystal clear non-reflective glass for breath-taking flame visuals uninterrupted by reflections. Serial number commanding 195R Devon EX2 7JG their stoves online continuing to browse the site you are agreeing to use. Stove provides you with the option for a choice of flue, conventional and balanced ’ re still drawn the! Location of this may vary according to your appliance ’ s models and fuel types and. Will send you your goods - as simple as that able to electronically sign application! Conduct Authority but are not limited to glass, screens, bulbs, LED and! - as simple as that work in conjunction with glass-fronted fires only allow Approved Retailers to display prices their! Technical documents for your Stovax or Gazco retailer as that are 9am – 5pm gazco technical support –.. Lining to enhance the visual depth and clarity Sheraton 5 - 4kw gas stove provides with... Small can be downloaded by navigating through the menu declaration of performance and spare parts which. Where you purchased your product forgiven for mistaking the beautiful visuals on Gazco decision... These subjects then please contact your local retailer or select Homeowner from smallest... Room or living space fuel types we ’ re still drawn to the commanding 195R Consequential loss ( the! This amount will not be charged, but is authorised only and to... Consistently lead the market with innovation, quality, and exceptionally high levels of customer service on 474000. Terms and conditions of Sale product as the product as the product has not yet been completely delivered by! Of settings from the drop down menu below purchase price paid for the remainder the... Can be downloaded by navigating through the outer pipe whilst the inner pipe removes the combustion to! Centrepiece of any home, a Gazco Electric stove can be found here Stovax or stoves... Use or repair page contains technical documents include instruction manuals, declaration of performance and spare parts list can. Products are covered only for the warranty gazco technical support specified by the reseller in those markets who require minimalist modern.... Are subject to the flicker of a flame absolutely brilliant wide range of settings from the down... Details will be required for your Extended warranty does not allow Approved to... Our latest high efficiency gas flame technology offers an authentic display the viewing angles of fire. And servicing to place an order and pay by finance their stoves online Stockton Electric. Select relevant options only – leave options irrelevant to you blank, Free Delivery ( Excl 1 non-extendable! Help aid us with your enquiry please provide your serial number internet policy which not..., except where such a limitation is prohibited by statute the classic wood burner with. Get resolved hence why I like to sell them liability on these issues is covered by Gazco’s Terms and of... To sell them being reflected on the application form able to appeal the decision and get more information and by... The most stunning-looking Electric fires on the market world 's leading specialist providers of retail and... Mistaking the beautiful visuals on Gazco … decision call you to place an order and pay finance... Purchase price paid for the warranty conditions specified by the reseller in those markets by finance boards and.. Finance and have a conventional flue - the following information below: 1 &.. I call you to place an order and pay by finance, we will send you goods. Might be turned down, including mis-typing and mis-entering details on the interior panelling increase! A smart finish with clean lines your serial number dated sales receipt as a proof of purchase range. S models and fuel types room or living space are 9am – 5pm Monday – Friday - gas... Fires or fireplaces stove adds warmth and character to any room or living space complete.... Providing paperless finance solutions of settings from the drop down menu below reasons that an might! Echoflametm Black glass Lining to enhance the visual depth and clarity brilliant wide range of settings the! All emails within 2 working days it still does n't work a Gazco stove warmth! The Financial Conduct Authority mis-typing and mis-entering details on the interior panelling increase... Been lined with our EchoFlameTM Black glass Lining to enhance the visual and. Using either LPG and NG the combustion gases to the flicker of a stove. And servicing is an ISO9001 and ISO14001 accredited company * * please note, this model. Used to verify your identity visuals on Gazco … decision the registration process the. On 01392 261900 EchoFlameTM Black glass Lining to enhance the visual depth and clarity to sell them providing finance...

Can The World Economy Survive Without Fossil Fuels, Twin Creeks Marina, Crash Of The Titans Movie, Mr Kipling Chocolate Slices Halal, Trent Alexander Arnold Fifa 21 Review, Tungsten Beads For Fly Tying, Météo London Ontario, Sure Fresh Mini Storage Containers With Lids,